Payment Policy

Secure Checkout (128-bit SSL Encryption)

eastwestatelier.com uses Secure Sockets Layer (SSL) technology to give you the safest possible shopping experience. SSL encrypts sensitive information — including passwords and card numbers — during your transaction with us. Every form on our site is protected with SSL, so your personal details stay private and secure.

Accepted Payment Methods

We accept the following payment methods:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Maestro
  • UnionPay
  • Apple Pay
  • Google Pay
  • Klarna

For customers in the United Kingdom, all prices are shown and charged in British pounds (GBP, £). See our Shipping Policy for more information on delivery.

PCI DSS Compliance

The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organisations that handle credit and debit card information. It was created by the Payment Card Industry Security Standards Council to strengthen controls around cardholder data and reduce the risk of card fraud.

Your Payment Information

We never have access to your full card number. Once your order is complete, we can only see your billing and shipping details, your order information and the last 4 digits of your card.

Your connection is secured from the moment you begin checkout — you can confirm this by looking for a closed padlock icon in your browser and by checking that the site address begins with "https".

We don't share, sell or rent your personal information to anyone. Our Privacy Policy explains exactly what information we collect and how it's used.

Contact Information

Store name: East West Atelier
Company name: Sales Consultancy
Company address: Vogelweg 156, 1826 HE Alkmaar, The Netherlands
Warehouse address: 46 Claudius Way, Irchester, Wellingborough NN8 2DH, United Kingdom
Company no.: 91643899
Phone: +44 7700 900123
Email: info@eastwestatelier.com

Monday to Friday | 09:00 – 17:00 (GMT)
Weekends | 11:00 – 16:00 (GMT)

We aim to respond to your enquiries within 24 hours.